Shipping Policy

At Black Forest Footwear, each pair of Tabi is handcrafted with intention and care. Because our products are made to order, shipping times may vary depending on order volume and material availability but we remain committed to timely fulfillment and transparent communication.

Domestic Shipping

We ship all domestic orders via USPS or UPS, depending on your location and the most efficient delivery method.

• Processing Time: Most orders are processed and shipped within 3 weeks of purchase

• Tracking: A tracking number will be provided via email once your order has been shipped so you can monitor its journey to your doorstep.

• Delivery Time: Delivery typically takes an additional 3–7 business days depending on your location.

International Shipping

We proudly ship internationally to most countries.

• Please note that additional shipping fees may apply based on your country’s tariffs, import taxes, or customs duties. These fees are not included at checkout and are the responsibility of the customer.

• International delivery times may vary significantly based on location and customs processing in your region.

Delayed or Missing Orders

If your order has not arrived within the expected timeframe or the tracking information shows unusual delays, please contact us at [email protected]

We will work with the shipping carrier to investigate the issue and, if necessary, discuss refund eligibility or offer a resolution based on the situation.

Our team is committed to ensuring your Blackforest Tabi arrive safely and in perfect condition.